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Implementation Manager

It’s important to start things off on the right foot – don’t you agree? We certainly think so, and that’s why we’re looking for an Implementation Manager to join our client success team.

Who we are:
Intervention Insights is working on giving patients the best possible chance to beat cancer. We’ve developed Trapelo™, which is a win-win solution for doctors, labs, and payors who need real-time, evidence-based information and full transparency to make patient-based decisions. Trapelo makes that possible by providing access to the latest clinical evidence and facilitating collaboration.
Almost everyone at Intervention Insights has a story about a loved one or friend who has been touched by cancer. Our mission is to address the challenges that result from rapid changes in the science, technology and business of next-generation cancer care. To us, that means always putting patients first.

What we’re looking for:
We’re seeking an Implementation Manager to add to our growing team. This role will be hands-on, working directly with health care payors and providers to onboard and support their use of Trapelo. We expect there will be plenty of opportunity for you to grow with us.

To start, you should be experienced in leading technology implementations in the healthcare space, and be able to:

  • Manage new client implementations including client education, setting expectations, process definition, relationship building, and project management meeting facilitation

  • Serve in project management role during implementation to both assure minimal disruption and to streamline internal and external processes

  • Analyze clients’ business requirements and develop innovative and effective solutions to the challenges they face

  • Collaborate with internal sales, product management, and marketing teams to ensure the best experience for the customer and that client requirements are considered for product evolution

Ideally, you are an organizational wizard and would help our team:

  • Establish service model by creating repeatable internal and external project management processes and documentation including input from all impacted departments

  • Appropriately record project activities, accurately track, and concisely report project statuses and manage projects within the defined model

  • Streamline processes to improve efficiency as well as create and maintain best practices

Here’s what you’ll need to succeed: 

  • Bachelor’s degree required, PMP certification is a strong plus

  • 5+ years progressive experience in technology implementation management, preferably in the healthcare industry (if you’ve been in the oncology space, that’s even better, and if you have familiarity with molecular science, that’s the cherry on top!)

  • High level of commitment, energy, drive, initiative, and enthusiasm

  • Outstanding organizational and time management skills

Sound like a good fit?

Here’s what’s next: Please email a cover letter and current resume to We'll get back to you within 48-hours acknowledging receipt. Thank you for your interest.


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